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Some questions / suggestions
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SeniorRocket

Newborn

Newborn
Posts: 1
Posted: Sat Nov 29, 2014 10:55 am

Hi!

I started using BuzzBundle Professional and I have some questions/suggestions:

1. Getting Buzz takes forever
Is there a way to limit the search for a certain time span? The refresh takes forever and BB shows 500+ new tweets found, but most of them are ~2 weeks old and thus not relevant anymore (at least for me)

2. Editing tabs is a pain in the a,,
Is it really not possible to re-arrange the order of tabs?

3. Doess BB get new posts automatically?
I need to respond fast (esp. on tweets) and it doesn't seem to get tweets in real-time like TweetDeck

4. It seems like BB searches exact matches only
For example my keyword is green x

BB only gets tweets which use the exact phrase "green x", tweets like "I want X, are there green ones?" won't show up

Is there a way to search for tweets that contain all parts of a keyword in any order?

5. BB can't load Twitter profile data
It keeps telling me to close the window and try again...

6, Are there any keyboard shortcuts?
It would be so much easier if there was a way to scroll horizontally with Shift+Mousewheel


Thanks for any help

SR

LinkAssistant

User avatar
Site Admin
Posts: 5591
Posted: Tue Dec 09, 2014 1:43 pm

SeniorRocket wrote:
Is there a way to limit the search for a certain time span? The refresh takes forever and BB shows 500+ new tweets found, but most of them are ~2 weeks old and thus not relevant anymore (at least for me)


You can use the time filter in the stream settings. Click the Edit Steam button (at the top corner of every stream) and there you will be able to add a filtering condition to show only posts for a specific time span.

SeniorRocket wrote:
2. Editing tabs is a pain in the a,,
Is it really not possible to re-arrange the order of tabs?


It is quite easy to arrange the tabs in Buzzbundle. For example, we need to set each social network into an individual stream. So, what we do is:

create a new tab and there you click the Add Stream button:

https://sc.link-assistant.com/db/31fa6d15de88cb2f573ec131ba9b9e25.png

For example, we need to add Facebook into a separate stream, so you select only Facebook in the list:

https://sc.link-assistant.com/db/de41cb3fca06410d0cd2a8f1f88da433.png

Once you click OK you will see it as a separate column added to the project:

https://sc.link-assistant.com/db/5564195a558d7b2d3a6794a3171fe072.png

No, we need to add another network, for example, Twitter. So, we click the Add Stream button (at the top) once again, but this time choose only Twitter:

https://sc.link-assistant.com/db/42f945272b2ed52a5a9119b9a1616474.png

Again, when you clikc OK you will have 2 streams: one for Twitter and one for Facebook:

https://sc.link-assistant.com/db/c2021cc1a257a65c6cb82be32d23cd45.png

This way you can add every network separately to the workspace.

SeniorRocket wrote:
3. Doess BB get new posts automatically?
I need to respond fast (esp. on tweets) and it doesn't seem to get tweets in real-time like TweetDeck


The software is updating the stream only when you click the Refresh button - it is located at the top corner of every stream.

SeniorRocket wrote:
4. It seems like BB searches exact matches only
For example my keyword is green x


Yes, the software is searching for exact mentions only. Unfortunately, it is not possible to look for broad match in Buzzbundle.

SeniorRocket wrote:
5. BB can't load Twitter profile data
It keeps telling me to close the window and try again...


To say why exactly this happens we need to see the log files. Reproduce the problem and then go to the Help menu - choose Send Project to Support and in the comments describe the problem again.

SeniorRocket wrote:
6, Are there any keyboard shortcuts?
It would be so much easier if there was a way to scroll horizontally with Shift+Mousewheel


No, unfortunately keyboard shortcuts are not supported.

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