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Letitia

Newborn

Newborn
Posts: 1
Posted: Wed Dec 12, 2012 10:46 am

Hi, I am new at using Buzz Bundle and I am trying to blog, but every time I do, I get a pop-up that says "Sorry, application can not connect to the internet. Please check your proxy, firewall or antivirus software settings."
What do I do?
Can it be because the e-mail I use is a free version?
Please assist... :?

LinkAssistant

User avatar
Site Admin
Posts: 5588
Posted: Wed Dec 12, 2012 3:38 pm

Letitia wrote:
Please check your proxy, firewall or antivirus software settings."


Please make sure that:

- you are not trying to connect to the Web via some dead proxy.
Go to 'Preferences' - 'Proxy Settings' and if there is some dead proxy there, please delete it.

- check if you have added our software and Java to the firewall and anti-virus exception list. If you have not done that yet, the application might not have access to the Internet.

P.S. If after following these instructions the issue persists, please contact our Support Team for help.

:)

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