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Rank Tracker Extremely Slow or Locked up
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diamondrcreative

Senior

Senior
Posts: 29
Posted: Wed Dec 26, 2018 11:37 pm

Hello!

Just renewed my Rank Tracker on Christmas Sale. Was using monthly and it was fine last couple months. As a matter of fact, it started acting poorly right after I bought the recaptcha's and added my key. I have since turned it off but am still getting zero results. It just locks up for hours. Only checking approximately 70 keywords. Even tried checking one keyword and same result.

If I check one keyword for Google search engine, goes immediately to 50% and stops. Task manager says it is "reading page."

If I check on two keywords on Google search engines - Google and a custom Google search engine (local) - it goes immediately to 33% and stops. Task manager says it is "reading page."

I'd tried other responses from moderators on other topics - changing safe search parameters, turning off recaptchas, etc.

I've also tried this on different projects with different clients who have completely different web addresses.

I'd appreciate any help. Thanks!
Andy

diamondrcreative

Senior

Senior
Posts: 29
Posted: Wed Dec 26, 2018 11:51 pm

Correction:

If I check one keyword for Google search engine, goes immediately to 50% and stops. Task manager says it is "reading page."

If I check one keyword on two Google search engines - Google and a custom Google search engine (local) - it goes immediately to 33% and stops. Task manager says it is "reading page."

LinkAssistant

User avatar
Site Admin
Posts: 5616
Posted: Tue Jan 15, 2019 9:29 am

In most cases, such problems are caused by settings that are used in Rank Tracker. Try to send us any of your projects from Rank Tracker via the Help menu - Send Project to Support option and our specialists will provide you with recommendations on how to fix the problem.

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