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is there anyone for this problem?
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sibace

Newborn

Newborn
Posts: 3
Posted: Thu Nov 22, 2018 1:01 pm

Hi
I just downloaded and install spyglass free to test it and buy it afterwards, but after each time I enter the url of a site, it warns me that the URL is not valid and me proposes to continue, and when I continue, a list of messages of lack of internet connection is displayed, then no result for the site.
Namely that my internet connection is valid, and that I tried to make outgoing and incoming permissions at the firwall. despite all that, the problem persists.
I liked this software and I would like to buy it for free, but I'm stuck with this connection problem
thank you for reading my topic, I am waiting for your collaborations and thank you again

LinkAssistant

User avatar
Site Admin
Posts: 5540
Posted: Fri Nov 23, 2018 12:32 pm

In most cases the problem is that your firewall or anti-virus might be blocking SpyGlass from connecting the Internet. You need to add the following files to the exception list:

javaw.exe (c:\Program Files (x86)\Java\jre1.8.*\bin\)
seospyglass.exe (c:\Program Files (x86)\Link-AssistantCom\SEO SpyGlass\bin\)

Also, if you are using some VPN or proxy this may cause problems too.

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sibace

Newborn

Newborn
Posts: 3
Posted: Fri Nov 23, 2018 2:03 pm

thank you

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