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gem.aysha

Newborn

Newborn
Posts: 1
Posted: Tue Mar 01, 2016 6:33 am

Trying to connect to Social Media Platforms in BuzzBundle.Getting Authentication Failure Error for all Accounts-Facebook,LinkedIn,Google+

Getting Below in Error Details ::::::::::::::::::::::::::::::::::::::::::;
com.agilemind.commons.io.searchengine.ParserBrokenException:
at com.agilemind.socialmedia.io.utils.SocialServiceKnowledgeBaseDataModel.checkIfSocialServiceBroken(SocialServiceKnowledgeBaseDataModel.java:31)
at com.agilemind.socialmedia.io.socialservices.impl.ApiImp.getContent(ApiImp.java:2)
at com.agilemind.socialmedia.io.socialservices.impl.ApiImp.a(ApiImp.java:22)
at com.agilemind.socialmedia.io.socialservices.impl.ApiImp.a(ApiImp.java:11)
at com.agilemind.socialmedia.io.socialservices.facebook.FacebookApi.a(FacebookApi.java:37)
at com.agilemind.socialmedia.io.socialservices.facebook.FacebookApi.checkCredentials(FacebookApi.java:260)
at com.agilemind.socialmedia.data.tasks.personamanager.CheckAccountCredentialsOperation.execute(CheckAccountCredentialsOperation.java:23)
at com.agilemind.commons.modules.concurrent.util.operations.Operation.executeOperation(Operation.java:88)
at com.agilemind.commons.modules.concurrent.util.b.run(b.java:3)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

LinkAssistant

User avatar
Site Admin
Posts: 5588
Posted: Wed Mar 02, 2016 11:43 am

gem.aysha wrote:
Trying to connect to Social Media Platforms in BuzzBundle.Getting Authentication Failure Error for all Accounts-Facebook,LinkedIn,Google+

com.agilemind.commons.io.searchengine.ParserBrokenException:


It seems that the program is unable to reach the Social Networks due to one of the following reasons:

1. Your Maintenance subscription might have expired, therefore the software is not in line with the Search Engines and Social Networks algorithms and cannot get the data from them properly. Please check the status of your subscription.

2. You might be using a proxy in 'Preferences=>Proxy Settings' that doesn`t work well. If that`s the case - please try to check it, replace or remove it from the settings.

3. Your firewall or anti-virus may be blocking the program so that it cannot connect to Internet, in that case please make sure you have added the program to the anti-virus exception list.

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