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Can't print report
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Posts: 1
Posted: Thu Mar 16, 2017 12:40 am


I have pro license without algo updates subsciption. I'm unable to print watermarked report. When I click print, loading screen with "please wait" shows for a few seconds and then it dissapears and nothing. I don't get printing dialogue to choose the printer.

I have default printer Microsoft print to PDF that comes with Windows 10. I also had couple of more but same thing happens when I click to print.

Anybody have solution?


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Site Admin
Posts: 5612
Posted: Thu Mar 16, 2017 11:35 am

Yes, unfortunately, this is a temporary software bug. Within 1-2 days we will issue a fix for it. Sorry for the inconvenience!


Posts: 1
Posted: Mon Dec 23, 2019 11:49 am

I have the sae problem with printing. I have Pro license to print to PDF with watermark and it's not working. I can see the PDF for 1 second and then the window closes itself and no file is generated on disk. You wrote that you will fix this... 2 years later the problem still exists.

Any advice how to solve this on Wndows 10?


Could you please get in touch with us via so we would be able to investigate the issue more closely?
You can also send us your project for that go to 'Help > Send project to support' and in the comments describe the issue.

Looking forward to your message!

Best regards,

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