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Can't Comment on Facebook
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Rob

Tenderfoot

Tenderfoot
Posts: 10
Posted: Fri Oct 17, 2014 9:21 am

Hello.

In Buzzbundle, when trying to comment on Facebook posts it either says "comments aren't accepted" or "cannot post comments (parsing error)", but if I look at the Facebook post via my browser I can post comments. Why is this happening?

LinkAssistant

User avatar
Site Admin
Posts: 5588
Posted: Mon Oct 20, 2014 12:30 pm

Rob wrote:
In Buzzbundle, when trying to comment on Facebook posts it either says "comments aren't accepted" or "cannot post comments (parsing error)", but if I look at the Facebook post via my browser I can post comments. Why is this happening?


To be able to say why exactly the comments are not posted we need to check the log files. So, please, do the following: open the project in BuzzBundle and try to post a message once again. As soon as the error is reproduced go to the Help menu - choose Send Project to Support and in the comments describe the problem once again.

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