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READY TO PURCHASE CAN I GET SOME HELP PLEASE???
 
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Post subject: READY TO PURCHASE CAN I GET SOME HELP PLEASE???
Posted: Wed Mar 09, 2011 3:38 am

Newborn

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I have been ready to purchase but had a few questions I wanted answered. Its been close to 48 hours and still no response. I was using Market Samurai, IBP, and Keyword Elite. My windows box crashed once again and I a done with windows for good. The major plus for SEO PoserSuite is it runs on Mac. The following are my questions:

1. What type of support turnaround can I expect and what is the best way to contact someone.

2. How does your software fare with Wordpress it would appear there are mix reviews floating around online. I understand using SEO plugins etc. will aide.

3. If I start off with the pro version how difficult is it to upgrade, and how much is the upgrade?

4. I was under the impression that you offered discounts for those that migrated over, and yet I completed your form and it did not accept any of my registration keys please inform me if this is still something that you offer.

Thanks for your time and hopefully some sort of response this time.


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Post subject:
Posted: Wed Mar 09, 2011 9:33 am

Site Admin

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Quote:
1. What type of support turnaround can I expect and what is the best way to contact someone.


Sorry for the delay. Usually we respond to all our tickets within 24 hours, but we had several issues over the weekend that have been taken care of already. So submitting tickets is the right and the best way to contact us, yes.

Plus you can use our live support whenever it's online, accessible at this address:

http://www.link-assistant.com/support/

Quote:
2. How does your software fare with Wordpress it would appear there are mix reviews floating around online. I understand using SEO plugins etc. will aide.


As long as you are getting valid HTML pages and have ways of changing the page elements and content — it does not really matter what CMS you are using to build your site. And yes, depending on what you will need to do while optimizing your site, you might need some SEO plugins.

The mixed reviews might have originated from some difficulties users could have experienced while installing a link directory (LinkAssistant tool) on their site, but that is an issue that can be solved.

Quote:
3. If I start off with the pro version how difficult is it to upgrade, and how much is the upgrade?


You can upgrade anytime using this page:

http://www.link-assistant.com/upgrade.html

Quote:
4. I was under the impression that you offered discounts for those that migrated over, and yet I completed your form and it did not accept any of my registration keys please inform me if this is still something that you offer.


Please see the reply to your ticket, you should be getting your link now :)

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Post subject:
Posted: Tue Apr 12, 2011 11:18 am

Newborn

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Quote:
4. I was under the impression that you offered discounts for those that migrated over, and yet I completed your form and it did not accept any of my registration keys please inform me if this is still something that you offer.


Um, I would like some information on this myself! I have finally uninstalled MS and am fed up with the Business version of IBP. Would very much like to replace both with the enterprise version of SEO PowerSuite without having to destroy my wallet again.


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Post subject:
Posted: Tue Apr 12, 2011 4:57 pm

Site Admin

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Please use this link to claim your discount or contact our support team and they'll generate a discount coupon on your name.

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