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Logo Not Displaying
 
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Post subject: Logo Not Displaying
Posted: Mon Feb 28, 2011 3:51 pm

Newborn

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The company profile is showing our logo but it is not displaying in the published reports...is there another setting I need to adjust?

Thanks,


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Posted: Tue Mar 01, 2011 4:20 pm

Site Admin

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Do you see it in the report when you view the report in the software?

If you're publishing the report as HTML please make sure you don't move the HTML file itself, leaving all the attached pictures back in the folder where the report was? A good way to avoid that problem would be to save your reports as PDF or zip the whole report folder when you save as HTML, so that the image files do not get lost.

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Post subject:
Posted: Tue Mar 01, 2011 7:12 pm

Newborn

Newborn

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The logo is showing in the Company Profile section of preferences but it is not showing in the report when it displays in the Website Auditor window or as a PDF. I have only been publishing as PDF's at this point, not using HTML.


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Posted: Wed Mar 02, 2011 12:57 pm

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Thanks for the details. Could you please click Help -> Send project to support in your open project? We will get all the settings and your image and try to reproduce the issue.

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